Flexitricity Limited (“Flexitricity”) is committed to fair and transparent processing of personal data. We believe it’s important for visitors and customers to understand when and what kind of personal data we collect.
Personal data is any information relating to an identified or identifiable person, as defined in Article 4 of the General Data Protection Regulation (GDPR).
We collect personal data in the following cases:
When You Visit Our Website
See our Cookie Notice.
When You Create an Account
When You Subscribe to Our Newsletter
When You Submit a Contact Request
When You Submit a Media Enquiry
When You Apply for a Job
You have the right to know who controls your personal data, for what purposes it is collected, and the legal basis for processing it.
Data Controller:
Flexitricity Limited
Mainpoint, 102 West Port
Edinburgh EH3 9DN
United Kingdom
As the controller, Flexitricity determines the purpose and means of processing your data.
Purposes & Legal Bases
| Scenario | Purpose | Legal Basis |
|---|---|---|
| Website Visit | See Cookie Notice | Consent |
| Account Creation | To create and operate your account, making your energy portal more convenient. | Consent – you can delete your account at any time. |
| Newsletter Subscription | To send you updates on products and services. | Consent – you can unsubscribe anytime. |
| Contact Request | To process your request and provide a response. | Legitimate interest |
| Media Enquiry | To process your enquiry and respond. | Legitimate interest |
| Job Application | To process your application and manage recruitment. | Steps necessary to enter into a contract |
We do not process your data for purposes other than those stated above.
Automated Decision-Making & Profiling
We do not use your personal data for automated decision-making or profiling.
Within Flexitricity, data may be shared with:
We do not share your personal data with third parties for direct marketing purposes unless you have given explicit consent.
Data Retention
We store your data only as long as necessary to fulfill the purposes for which it was collected, or until you withdraw consent. We regularly review and erase data that is no longer needed.
Your Rights
You have the right to:
How to exercise your rights: Contact Flexitricity (see Part II).
Flexitricity will inform any recipients of your data about rectification, erasure, or restriction unless doing so is impossible or involves disproportionate effort.
While no online transmission or storage method is 100% secure, we apply technical and organizational measures to protect your data, including:
Local Privacy Partner
Flexitricity Limited
Mainpoint, 102 West Port
Edinburgh EH3 9DN
United Kingdom
Email: privacy@flexitricity.com
Supervisory Authority
UK Information Commissioner
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Links to Other Websites: We are not responsible for third-party privacy policies.
Privacy Notice Changes: We may revise this notice occasionally and post updates on our site for 30 days.
Questions & Feedback: Contact us anytime (see Part II).
Last Updated: April 2018